Operational  Excellence  Training  and  Consulting  Services

Achieving Operational Excellence requires the successful implementation of a Business Execution System that effectively and seamlessly integrates the following four building blocks: Strategy Deployment, Performance Management, Process Excellence, and High Performance Work Teams.

Our coaches are not only experts in Operational Excellence but have also led their own organizations successfully through Operational Excellence initiatives. We provide our clients with the hands-on experiences and leadership skills required to have a profound and sustainable impact on their businesses.

Begin or accelerate your Operational Excellence initiative with an unbiased, in-depth assessment of your organization’s current capabilities and opportunities.

Our Operational Excellence 360^o Assessment ^TM supports organizations not only in identifying major performance improvement opportunities but also in establishing a clear roadmap toward Operational Excellence.

The assessment typically takes two to four days per site and involves one or two of our experienced coaches. During the assessment, we will conduct extensive onsite observations, data-driven performance analysis, and focused one-on-one interviews and discussions. Read more ...

The use of Hoshin Policy Deployment as an organization's strategic planning and deployment process enables an organization to engage larger parts of the organization in the planning process and to align the entire organization towards common strategic goals and objectives.

Operational Excellence Consulting provides Hoshin Policy Deployment workshops and training. We have been using this approach for the last two decades in our own organizations and have experienced the value Hoshin Policy Deployment can bring to an organization’s ability to define, communicate and execute challenging business objectives. Read more ...

The Balanced Scorecard is a performance management system that translates the strategy and operational plan of an organization into quantifiable performance indicators and targets. Balanced Scorecards help managers at all levels of an organization to monitor performance against the plan, and clearly communicate priorities, measures, progress, and challenges to all employees in the organization.

Operational Excellence Consulting provides Balanced Scorecard development and deployment support. We led our first Balanced Scorecard deployment in 2001 and have experienced how a successful implementation can align an organization behind shared goals and strengthen collaboration across the different parts of an organization. Read more ...

Lean Management principles, methods, and tools help organizations to re-think their end-to-end core processes and value chains, and find ways to provide what their Customers value better, faster, and with significantly fewer resources.

Operational Excellence Consulting has certified and experienced Lean Six Sigma Master Black Belts that have successfully led comprehensive Lean Management deployment initiatives including planning, training, coaching, and hands-on implementation for the last 15 years. Read more ...

Organizations must delight their Customers and relentlessly look for new ways to exceed their expectations. Six Sigma is a highly effective methodology that helps an organization focus on developing and delivering near-perfect products and services.

Operational Excellence Consulting has certified and experienced Lean Six Sigma Master Black Belts and Black Belts that have successfully led Six Sigma deployment initiatives including planning, training, coaching, and hands-on implementation for the last 20 years. Read more ...

The 8D (Eight Disciplines) Problem Solving Process is one of the most widely used problem-solving processes and provides organizations with an effective approach and the basic problem-solving tools, to identify the underlying root cause(s) of a problem or performance gap.

Operational Excellence Consulting provides 8D Problem Solving workshops and deployment support. We have over 20 years of experience in using this systematic problem-solving approach in various types of organizations and industries. Read more ...